Users (in single form, the User) are all persons who visit the Website, consume services or provide information to the Company.
The Company complies with the requirements of the General Data Protection Regulation 2016/679 when processing data.
Data to be collected
The Company processes the Users’ data voluntarily disclosed by the Users to the Company on the Website. In the event of non-disclosure or deletion of data, the Users will not be able to use the Website and the services offered there.
The Company collects and processes the following data about the Users (hereinafter Personal Data):
Name, phone number and e-mail;
Credit card details to pay for the service;
Tennis match level;
Geographical location data;
Data relating to Users’ activities on the Website and use of the services;
Other data required for customer research and making offers;
Other data that the User discloses about himself / herself on the Website (gender, age, etc.).
Use of personal data
Personal Data will be processed under a contract between the User and the Company for the purpose of intermediating services to the User through the Website and providing access to the Website. Personal data which is not strictly necessary for the provision of the service through the Website but which the User has chosen to voluntarily disclose (e.g. the profile picture) will be processed based on consent.
Transmission of personal data to third parties
The Company may transfer Personal Data to third parties and co-operation partners who provide the Company with the services necessary to provide the Service to the User through the Website. Third parties and co-operation partners have been informed that they may use Personal Data only for the purpose and to the extent specified by the Company.
The Company uses in its day-to-day operations third parties that provide:
E-mail transmission and management system;
analysis of website usage statistics;
website and application development, programming;
services in relation with advertising and communication, including media planning and mediation and delivery, development and execution of marketing campaigns
Retention and security of personal data
The Company will retain the Personal Data for as long as it is required or permitted by law, but not longer than is necessary for the Company to achieve the purposes for which the data were collected or processed.
The Company shall take all reasonable measures to protect the Personal Data that it processes. Only authorized persons have access to modify and process Personal Data and Personal Data will be treated as confidential information.
The user is entitled at any time to:
request access to their own data;
require the correction, addition or deletion of his/her Personal Data as required by law;
demand a restriction on the processing of his/her Personal Data;
request the transfer of his/her Personal Data.
In order to exercise his / her rights, the User must send a respective request to e-mail address email@example.com.
If the User finds that his or her rights have been violated in the processing of Personal Data, he or she has the right to appeal to the Data Protection Inspectorate.
Direct marketing messages
We will use the email address and / or telephone number to send personalized direct marketing communications, provided that you have given your consent for this in the Website.
If the User does not wish to receive personalized direct marketing messages, it is possible to select the “do not wish to receive direct marketing messages” link in the footer of the e-mail or make a respective note on the Website.
A cookie is a small text file that the web browser automatically saves on a user-operated device. Cookies may be created by different service providers, such as Google and Facebook.
There are two types of cookies:
Persistent cookies that remain permanently in the cookie file on the User’s device. They may be used, for example, to identify the User as a repeat visitor to the Website and to customize the content of the Website to meet the User’s needs or to collect statistical data.
Session cookies are temporary and disappear when the User leaves the Website or closes his / her browser. Session cookies may be used to enable certain features of the Website, such as to enable requesting a service or a product, etc.
Cookies are used on the Website to collect information about how the Website is used to make it more personal and user-friendly for the users. In addition, cookies help to collect user statistics, which allow to measure and improve the performance of the Website and provide the baseline for carrying out effective marketing activities.
For any questions regarding the terms of privacy and data processing please contact us at e-mail address firstname.lastname@example.org.